Spare Platform

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Administrator Portal Operational
90 days ago
99.99 % uptime
Today
[United States 1] Operational
90 days ago
99.95 % uptime
Today
[Canada] Operational
90 days ago
100.0 % uptime
Today
[United States 2] Operational
90 days ago
100.0 % uptime
Today
[Japan] Operational
90 days ago
100.0 % uptime
Today
Administrator Portal [Global - Deprecated] Operational
90 days ago
100.0 % uptime
Today
Administrator Portal [European Union] (Coming Soon) Operational
90 days ago
100.0 % uptime
Today
Spare Rider Application Operational
90 days ago
100.0 % uptime
Today
[iOS] Operational
90 days ago
100.0 % uptime
Today
[Android] Operational
90 days ago
100.0 % uptime
Today
Spare Rider Application [Global - Deprecated] Operational
90 days ago
100.0 % uptime
Today
Spare Driver Application Operational
90 days ago
100.0 % uptime
Today
[iOS] Operational
90 days ago
100.0 % uptime
Today
[Android] Operational
90 days ago
100.0 % uptime
Today
Spare Driver Application [Global - Deprecated] Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
99.89 % uptime
Today
Twilio Conversations [Driver-Dispatch Messaging] Operational
Third-Party Integrations Operational
90 days ago
99.89 % uptime
Today
AI-Voice Operational
90 days ago
99.9 % uptime
Today
Customer Support Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 20, 2025

No incidents reported today.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025
General Slowness Affecting Spare Platform
Resolved - The service degradation for the Spare Admin Platform has been resolved. Our Engineering Team has identified that services are now fully operational, and no further action is due at the moment. If any of the users from your organization is still experiencing slowness, perform a hard-refresh on the browser and contact Spare Support if any other not expected behaviours arise.
Dec 15, 15:16 PST
Update - Our Engineering Team has found out that database errors for the services affected today have been stabilized after a fix for the issue was deployed. Some users might still be experiencing general slowness, we continue to monitor the behaviour of the affected components.
Dec 15, 15:15 PST
Update - Our Engineering Team has found out that database errors for the services affected today have been stabilized after a fix for the issue was deployed. Some users might still be experiencing general slowness, we continue to monitor the behaviour of the affected components.
Dec 15, 15:00 PST
Monitoring - Our Engineering Team has found out that database errors for the services affected today have been stabilized after a fix for the issue was deployed. Some users might still be experiencing general slowness, we continue to monitor the behaviour of the affected components.
Dec 15, 14:45 PST
Update - Our Engineering Team is still investigating this issue and has not provided new updates at the time. We will update you as soon as they provide news on the resolution.
Dec 15, 14:30 PST
Update - Our Engineering Team is still investigating this issue and has not provided new updates at the time. We will update you as soon as they provide news on the resolution.
Dec 15, 14:15 PST
Update - Our Engineering Team is still investigating this issue and has not provided new updates at the time. We will update you as soon as they provide news on the resolution.
Dec 15, 14:00 PST
Update - Our Engineering Team is still investigating this issue and has not provided new updates at the time. We will update you as soon as they provide news on the resolution.
Dec 15, 13:45 PST
Update - Our Engineering Team is still investigating this issue and has not provided new updates at the time. We will update you as soon as they provide news on the resolution.
Dec 15, 13:30 PST
Investigating - We are currently investigating issues related to general slowness within the Spare Admin Platform. Users might be seeing Timeout errors and long loading times. Our Engineering Team is promptly working to resolve this incident, appreciate your patience throughout the investigation phase.
Dec 15, 13:15 PST
EAM Service Disruption
Resolved - At approximately 10:45 AM PST, our team identified a service disruption affecting the EAM product, which caused all users to potentially see a "Failed to fetch" error message.

Our engineering team immediately began investigating and was able to quickly identify the root cause of the issue. A fix was promptly implemented and deployed, and we have confirmed stability across the platform.

Most users should now be able to access the EAM product as usual. If you continue to experience any difficulties, please perform a hard refresh of your browser or application.

We appreciate your patience and apologize for any inconvenience this brief disruption may have caused.
Dec 15, 08:00 PST
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Performance Issues and Unexpected Delays In Features Behavior.
Resolved - A solution has been implemented, and platform performance has returned to normal levels. All features are now fully operational. We apologize for the disruption and appreciate your patience while we worked to resolve this.
Dec 11, 06:54 PST
Update - Our engineering team is continuing to work on resolving this issue. We do not have a definitive time for resolution yet, but this remains our top priority. We will provide another update as soon as we have more information.
Dec 11, 06:36 PST
Identified - We are currently investigating reports of performance issues affecting our platform. Users may experience slower load times and unexpected delays when using certain features.

Our engineering team has identified the cause and is working to restore full service stability as quickly as possible. We apologize for the disruption and will provide further updates shortly.
Dec 11, 06:19 PST
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

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