All Systems Operational

Administrator Portal Operational
[United States 1] Operational
[Canada] Operational
[United States 2] Operational
[Japan] Operational
[European Union] Operational
Spare Rider Application Operational
[iOS] Operational
[Android] Operational
Spare Driver Application Operational
[iOS] Operational
[Android] Operational
Third-Party Integrations Operational
Twilio Conversations [Driver-Dispatch Messaging] Operational
Third-Party Integrations Operational
AI-Voice Operational
Customer Support Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Scout AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

Resolved - We have fully resolved the service disruption that impacted our AI Voice feature between 2:00 PM and 2:55 PM CST today. During this window, users may have been unable to access or utilize AI Voice services.

Our Engineering team has successfully implemented a solution and monitored the system to ensure full stability. The feature is now fully recovered and operating normally.

We truly appreciate your patience and understanding while we worked to restore this service.

Sep 10, 13:19 PDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.