All Systems Operational

Uptime over the past 90 days. View historical uptime.
Administrator Portal Operational
[United States 1] Operational
[Canada] Operational
[United States 2] Operational
[Japan] Operational
[European Union] Operational
Spare Rider Application Operational
[iOS] Operational
[Android] Operational
Spare Driver Application Operational
[iOS] Operational
[Android] Operational
Third-Party Integrations Operational
Twilio Conversations [Driver-Dispatch Messaging] Operational
Third-Party Integrations Operational
AI-Voice Operational
Customer Support Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Scout AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 3, 2026

No incidents reported today.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Temporary Interruption with Support Email Delivery
Resolved - We are pleased to share that the service disruption affecting our support email channels, including support@sparelabs.com and support@spare.com, has been successfully resolved. Our team has worked closely with IT to restore full email functionality, meaning you can once again reach us directly via email.

As our systems catch up, please note that if you sent an email to our support team yesterday, you may receive a delayed bounce-back or delivery failure message right now. If you receive one of these delayed notifications, we kindly ask that you resend your message. This will ensure we successfully receive your inquiry so we can continue collaborating and assist you without further delay.

Thank you for your patience and understanding throughout this service disruption. We appreciate you bearing with us and look forward to continuing to support you.
Sep 30, 10:06 PDT
Investigating - We are currently investigating a temporary interruption affecting our support email contact channels. At this time, customers may experience difficulties or receive delivery failures when attempting to reach our team via support@sparelabs.com and support@spare.com. Our team is actively working with our IT department to restore full email functionality as quickly as possible.

In the meantime, please reach out to support through our chat channel, and we will be here to help. Thank you for your patience as we work to get this resolved.
Sep 30, 09:59 PDT

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

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