Spare Platform

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Administrator Portal Operational
90 days ago
99.99 % uptime
Today
[United States 1] Operational
90 days ago
99.99 % uptime
Today
[Canada] Operational
90 days ago
100.0 % uptime
Today
[United States 2] Operational
90 days ago
100.0 % uptime
Today
[Japan] Operational
90 days ago
100.0 % uptime
Today
Administrator Portal [Global - Deprecated] Operational
90 days ago
100.0 % uptime
Today
Administrator Portal [European Union] (Coming Soon) Operational
90 days ago
100.0 % uptime
Today
Spare Rider Application Operational
90 days ago
100.0 % uptime
Today
[iOS] Operational
90 days ago
100.0 % uptime
Today
[Android] Operational
90 days ago
100.0 % uptime
Today
Spare Rider Application [Global - Deprecated] Operational
90 days ago
100.0 % uptime
Today
Spare Driver Application Operational
90 days ago
100.0 % uptime
Today
[iOS] Operational
90 days ago
100.0 % uptime
Today
[Android] Operational
90 days ago
100.0 % uptime
Today
Spare Driver Application [Global - Deprecated] Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
99.94 % uptime
Today
Twilio Conversations [Driver-Dispatch Messaging] Operational
Third-Party Integrations Operational
90 days ago
99.94 % uptime
Today
AI-Voice Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 19, 2026
Stop pages are unresponsive and loading slowly.
Resolved - Occasional unresponsive pages and loading delays have been reported within Service Planning > Stops. We are aware that pages might have either failed to load with increased latency.

The issue is now resolved. Pages are loading correctly and populating as expected without further errors.
Jan 19, 06:21 PST
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Spare Support Ticketing System Down
Resolved - Our Support Ticketing System is now fully back online, and all communication channels have been restored. Thank you for your patience.
Jan 9, 13:05 PST
Update - Our Support Ticketing System provider continues to experience a Major Service Disruption, and all customer-facing communication channels remain unavailable. We are monitoring the situation closely as the provider works toward a resolution. If you experience any service disruption related to the Spare Platform or Rider/Driver Apps, please continue to contact us via our Outage Phone Line.
Jan 9, 12:50 PST
Update - Our Support Ticketing System provider continues to experience a Major Service Disruption, and all customer-facing communication channels remain unavailable. We are monitoring the situation closely as the provider works toward a resolution. If you experience any service disruption related to the Spare Platform or Rider/Driver Apps, please continue to contact us via our Outage Phone Line.
Jan 9, 12:35 PST
Update - Our Support Ticketing System provider continues to experience a Major Service Disruption, and all customer-facing communication channels remain unavailable. We are monitoring the situation closely as the provider works toward a resolution. If you experience any service disruption related to the Spare Platform or Rider/Driver Apps, please continue to contact us via our Outage Phone Line.
Jan 9, 12:20 PST
Update - Our Support Ticketing System provider continues to experience a Major Service Disruption, and all customer-facing communication channels remain unavailable. We are monitoring the situation closely as the provider works toward a resolution. If you experience any service disruption related to the Spare Platform or Rider/Driver Apps, please continue to contact us via our Outage Phone Line.
Jan 9, 12:05 PST
Investigating - Our Support Ticketing System provider is currently experiencing a Major Service Disruption affecting all of our Customer-facing communication channels. If you happen to have any service disruption related to Spare Platform or Rider/Driver Apps, please contact us at our Outage Phone Line. We apologize for any inconveniences or delays in communication.
Jan 9, 11:50 PST
Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026
Spare Support Ticketing System Down
Resolved - Our Support Ticketing System is now fully back online, and all communication channels have been restored. Thank you for your patience.
Jan 5, 06:56 PST
Update - Our Support Ticketing System provider continues to experience a Major Service Disruption, and all customer-facing communication channels remain unavailable. We are monitoring the situation closely as the provider works toward a resolution. If you experience any service disruption related to the Spare Platform or Rider/Driver Apps, please continue to contact us via our Outage Phone Line.
Jan 5, 06:37 PST
Investigating - Our Support Ticketing System provider is currently experiencing a Major Service Disruption affecting all of our Customer-facing communication channels. If you happen to have any service disruption related to Spare Platform or Rider/Driver Apps, please contact us at our Outage Phone Line. We apologize for any inconveniences or delays in communication.
Jan 5, 06:22 PST
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