Manual entries in the break fields were non-editable.

Incident Report for Spare Platform

Resolved

Some agencies experienced issues entering data into the break fields, which affected all break components during manual data entry.

Our engineering team identified the root cause and resolved the issue quickly; the feature should be fully operational now.

Posted Apr 23, 2026 - 06:59 PDT

This incident affected: Administrator Portal ([United States 1], [Canada], [United States 2], [Japan], [European Union]).